Why Book Direct with Premier Villasa?
Booking your holiday home directly with premier villas offers a whole host of advantages and is becoming an increasingly popular choice for self catering holidaymakers. Here at Premier Villas, we have been listening to property owners and customers since 2002 and have built up a reputation as being one of the best property management companies in Alicante on the Costa Blanca. Choice remains a top priority and our rentals offer selection of holiday properties to suit everyone. Our simple to use website has improved search functionality to make finding your perfect holiday home easy and enjoyable.
Value for Money
Booking directly with the advertiser by email or over the phone can be a great value for money way of securing your holiday home at a competitive price.
Insights
One of the great benefits of dealing directly with an rental agent is the opportunity to find out additional information about the property and its locality. What better way to discover this information than from those that know first-hand?  
Flexibility
As a property management company, we are often able to take a more flexible approach to suit individual customers. Whether it’s accommodating specific arrival and departure times that can be negotiated or arriving a day late to miss the weekend traffic, these are all options that you can discuss at the time of booking.
Home comforts
Many of the book direct properties tend to be second homes for families who use them for their own leisure purposes, so they are often full of the little home comforts that will make your stay even more special.  
The best of both worlds
If you select one of our properties you will be able to secure it by paying a deposit online. Your selected holiday dates will instantly be displayed as unavailable so they cannot be booked by another premier villas customer. On acceptance of the booking by us, we will notify you and the payment will be processed. We will then contact you directly regarding the booking and arrangements regarding arrival times and key collection as well as ask any additional information about the property or locality. This offers a superb alternative if you want to make a booking quickly and securely in a hassle free manner.

 
2. Searching for your holiday property
premier villas has designed this site and in particular the search and filter functionality to make finding your perfect holiday property as easy and enjoyable as possible.
Regional Search
From the homepage choose your preferred area using the drop down menu. Properties in your chosen area will be displayed and you can then a property to match your exact requirements.
Availability Search
Know exactly when you want to go away? Add your holiday dates into the availability search from the homepage along with your duration and party size.

 
3. How do I know what the price will be?
The prices given in the advertisements are per property rather than per person and are for the duration shown. The advertisements should detail whether any extras will be charged locally (linen hire, air-con, heating etc), but we recommend that you double check this at the time of booking. Contact u.

 
4. Who should I direct any queries to?
The beauty of Premier Villas is that we have seen and taking pictures all the rentals so that you get the most accurate and thorough information at all times. For any questions or queries you may have, you can contact Premier Villas using the contact details in the advert.

5. Before you book
You will be aware that Chez Nous does not own, manage or inspect any of the properties listed on our website. As an advertising directory, we provide a means for holidaymakers to select holiday accommodation from an extensive range and our search functionality allows areas and properties to be narrowed down depending on requirements. As we do not guarantee the accuracy of property adverts or inspect properties we recommend that you carry out a few simple and sensible checks before you confirm your booking; Sending an email enquiry via the website is a good starting point but a telephone conversation with the owner before you book is strongly recommended. An owner should be able to give you additional information about the surrounding area, places to visit, good places to eat, nearest supermarket etc. this will help you to establish that they know the property personally. Note that the majority of adverts on the Chez Nous website include information on how long an advertiser has advertised with Chez Nous and how long a particular advert has been listed on the Chez Nous website. The longer an advert has been listed the more likely it is that customers have stayed there without any problems. Review the details of the advert and check for any inconsistencies. Look out for poor spelling and bad grammar in the advert description. Be wary of adverts that seem too good to be true – look at the size of the property and the facilities offered and see how the price compares to similar properties in the same area. If you notice something suspicious when you’ve spoken to an owner please contact us as soon as possible.

6. How do I book a property?
There are two ways to book…
online with easybook
Many Advertisers have chosen to subscribe to our easybook service. Look out for the easybook symbol in the property details page. These properties allow you to instantly check availability and pay your deposit (or full amount if within 6 weeks) to secure your chosen date/duration online. This takes the property off-sale whilst we notify the advertiser and await their acceptance of the booking. Your balance is then paid directly to the advertiser.
  1. Once you have checked the dates for the property you are interested in, you can then click the ‘book’ button. You will need to complete all the requested details and pay the full amount (+VAT) for arrivals within 6 weeks or the deposit amount specified (+VAT) for arrivals outside 6 weeks.
  2. Payment is pre-authorised instantly online with a credit or debit card, but payment will not actually be taken until the booking has been approved by the owner.
  3. The owner is contacted on your behalf and informed of the pending booking. Upon acceptance of the booking by the owner, your payment will be processed and you will be notified of the booking acceptance by email.
  4. If your booking is declined, you will be notified and no payment will be taken. You will then be able to search for alternative properties.
  5. Payment for the remaining balance should be sent directly to the owner on the date specified and you will then be sent directions and key collections details.
Please see full terms and conditions   Book direct via telephone or email if you choose a property that does not display the easybook logo, follow the process below:
  1. Check whether there is availability for the dates and duration you are interested in.
  2. Make a note of the prices.
  3. Contact the advertiser using the ‘Contact Owner’ button on the advert and fill in all the requested details. If you prefer to telephone the owner, use the telephone number provided on the advert, but remember to give all the relevant dates, duration and party details. Remember, most advertisers are private individuals so calls in the evening or at weekends may be more effective.
  4. If the property is available, you can make a provisional booking. We strongly recommend that you speak to the advertiser before making any payment and that you establish whether the owner has any of their own rental terms. You should see these and agree with them before continuing with the booking.
  5. You must then send the advertiser your payment along with written confirmation of your booking details and party size. Payment types will vary per advertiser and are likely to be either personal cheque, credit card or by PayPal, some advertisers may ask for a direct bank transfer. We strongly advise against paying by a wire transfer as this type of payment is untraceable and very difficult to recover. If you can, you should pay by credit card or PayPal. Be wary if you’re asked to make a payment to someone other than the person you’ve been dealing with or to a bank account in an abscure country. Please report any concerns to us.
  6. Ensure your confirmation is acknowledged and that you receive a receipt for your deposit. You will now have formed a contract with the advertiser.
  7. You will need to confirm with the owner when they require the final balance, this is usually 6-8 weeks before arrival, if you’re asked to pay the balance much sooner than this please contact us and we’ll check this with the owner. Final balance payments must be paid directly to the advertiser (and not with Chez Nous).

7. Additional holiday arrangements
You should make sure you have familiarised yourself with passport/visa requirements. If you will be taking a pet and/or driving in France, you should familiarise yourself with pet travel requirements and French driving laws plus other laws that may affect you on holiday. A good starting point for this sort of information is https://www.gov.uk/foreign-travel-advice.

 
8. Can I book my travel through Chez Nous?
We have partnered with key travel suppliers online to offer specially negotiated rates via our Travel link from the homepage. This means that although Chez Nous doesn’t book ferries on a customer’s behalf, customers can still access some amazing offers. Simply click on the Travel link to access some of the cheapest ferry fares around. Please note that you will be making any travel booking directly with the transport provider, subject to their terms and conditions, and not Chez Nous.

 
9. Arriving at your property
Once you have made a balance payment (or paid in full if booking less than 6-8 weeks before arrival) , you will receive the directions and the key collection details from the advertiser. Always keep the key collection details secure and keep the supplied contact numbers handy should you need them.
Have a great time…