Premier Villas COVID-19 Rental Policy

Property cleaning and maintenance

All of our properties are thoroughly cleaned and disinfected before and after each guest and blocked for a 24 hour-period “safe window”.

Cleaning time and frequency

The cleaning time and frequency for each property have been extended specifically to maximize the standards of hygiene focusing on the containment of the virus. Extra cleaning is available during your stay upon request. 

”High-touch” areas

Extra attention is applied to most frequently touched areas such as entrances, door knobs, light switches, door handles, electronic remote controls, thermostats, bathroom surfaces, bed and bedding, closet goods (irons, hangers etc) kettles etc.

Hand sanitizing and hygiene

Proper and frequent cleaning of the hands is paramount to containing the spread of the virus. Hydroalcoholic gel dispensers are available in all properties. 

PPE

All cleaning and maintenance staff are using appropriate personal protective equipment (PPE), including masks and disposable gloves when entering a property. 

Linens and bedding

Dirty linens and bedding are removed and replaced carefully following safety guidelines and are placed into dis solvable laundry bags. All pillows and mattresses have protectors on them. Blankets and comforters are washed after each use.

Laundry services

Linens and bedding are professionally laundered using the correct temperature and chemicals to optimize cleaning and sensitization.

Soft surfaces and upholstery

There is limited information regarding how long the COVID-19 virus can live on fabric or other soft surfaces. All our fabrics are cleaned at high temperatures as an extra protection.

Trash removal

Our cleaners have been trained to remove trash correctly using the correct disinfecting products.

Apartment maintenance

Our maintenance team, or third-party technician, will only be dispatched if the issue at hand is something that needs to be handled immediately while guests are still present. Non-essential visits will be limited in an effort to respect social distancing.

Check-ins and check-outs

Direct person-to-person contact is the primary way COVID-19 is spread. While it is almost inevitable during a holiday to avoid human contacts, we will make sure those contacts are kept to a minimum.

We favor con tactless check-ins and check-outs to respect social distancing. To prevent COVID-19, it is safest to avoid physical contact when greeting. Safe greetings include a wave, a nod, or a bow.

Check-ins and check-outs are carried out by trained professionals who will be wearing protective equipment (masks and gloves).

No physical contact will be needed during the check-in process. We make use of the latest technology to sign any required documents to fill in the local Police registration forms.